Account Specialist, FT Days

Prisma Health • Greenville, SC

1d

About The Position

Inspire health. Serve with compassion. Be the difference. Job Summary Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors. Registers patients and verifies payer source. Follows up on all account claims that have been billed and unpaid Reports key statistics for compliance, sales, revenue, cash and patient flow. Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing. Posts payments every day and reconcile deposits. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive.

Requirements

• Education - High School diploma or equivalent, OR post high school diploma
• Experience - Two (2) years of customer service experience.
• Proficient computer skills (word processing, spreadsheets, database, data entry)

Responsibilities

• Handles incoming calls to the department.
• Provides information to callers/visitors pertaining to the services of the department.
• Greets internal/external callers/visitors.
• Registers patients and verifies payer source.
• Follows up on all account claims that have been billed and unpaid
• Reports key statistics for compliance, sales, revenue, cash and patient flow.
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
• Posts payments every day and reconcile deposits.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED