Account Strategist- Genie

Data Axle - Inboxable

About The Position

Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention and product enhancement. We are currently seeking an Account Strategist. The Account Strategist is responsible for expanding and renewing revenue organically, through consultative selling, outstanding customer service practices, and for assisting customers with any problems that may occur during the order and delivery process.

Requirements

Proven technical, analytical, and problem-solving skills.
Ability to create and execute customer retention strategies.
Application of sales processes
Strong verbal and written communications skills.
Quick on feet, efficient, strong time management.
Self-initiative and pro-active demeanor.
Business/sales/marketing acumen
Ability to work remote.
Knowledge of sales and marketing practices and procedures.
Ability to build rapport with clients.
Works well under-pressure and ability to meet tight deadlines.
Bachelor's Degree, preferred
1 year Inside Sales, Account Management or Customer Experience, preferred
1 year of Data or digital sales experience preferred
Proficient in MS Office, Excellent MS Excel skills, CRM software management

Responsibilities

Understand client needs and initiate upselling opportunities
Proactively pipeline and provide weekly/monthly pipeline and forecasts.
Use consultative sales techniques to offer expansion solutions.
Build and maintain relationships with clients and understand their company growth.
Strategically analyze client pain points and provide value with Data Axle solutions
Drive product adoption and new customer onboarding.
Utilize effective sales techniques to handle objections and grow book of business.
Work proficiently with company sales order entry systems.
Utilize CRM to maintain prospect/customer notes and opportunities.
Prepare proposals and presentations.
Proactively increase client value and prevent subscription cancellations.
Demonstrate company core values.