Account Supervisor, Health

EdelmanChicago, IL
5d$68,000 - $96,000

About The Position

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. We are seeking a dynamic and strategic Account Supervisor to join our growing team. This role is ideal for a communications professional with a strong background in healthcare who thrives in a fast-paced, collaborative environment.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Minimum 4+ years of experience in health communications (agency or in-house preferred).

Nice To Haves

  • Strong understanding of the current healthcare landscape, including regulatory considerations, industry trends, and key stakeholders.
  • Proven account management experience with the ability to manage multiple priorities and deadlines effectively.
  • Strong written and verbal communication skills, with experience in crafting compelling narratives and strategic messaging.
  • Experience managing budgets and financials for accounts.
  • Demonstrated ability to lead and mentor junior team members.
  • Ability to collaborate across teams and work effectively in a fast-paced, integrated agency environment.
  • The ideal candidate will demonstrate fluency in leveraging AI tools to enhance communication strategies, optimize content creation, and drive more personalized, data-informed engagement across channels.

Responsibilities

  • Client Leadership: Serve as the primary day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication.
  • Project & Account Management: Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives. Collaborate with cross-functional teams to drive results.
  • Healthcare Expertise: Stay informed on healthcare industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel.
  • Financial Management: Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth.
  • People Leadership: Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
  • Strategic Communications Planning: Support the creation of integrated communications plans that align with client objectives and industry best practices.
  • Media & Stakeholder Engagement: Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility.

Benefits

  • medical and dental insurance
  • vision
  • 401K
  • life insurance
  • disability insurance
  • paid time off
  • travel assistance
  • wellness programing
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