Accounting Services Specialist

CUAnswersGrand Rapids, MI
7dOnsite

About The Position

Are you detail-oriented, client-focused, and excited to help credit unions succeed? Join the CUAnswers Earnings Edge Accounting Services team as an Accounting Services Specialist, where you’ll play a key role in supporting newly converting credit unions with their daily Backoffice and Accounting operations. This is a great role for someone who enjoys structured routines, solving problems, and working closely with both clients and internal teams. No remote work or travel required! What is CUAnswers? CUAnswers is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a full suite of integrated solutions to these credit unions that allow them to serve their members. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!

Requirements

  • 1+ year of banking, back-office, or financial services accounting experience
  • High attention to detail and strong organizational skills
  • Excellent communication—both written and verbal
  • Proficiency with Microsoft Office tools
  • Ability to work occasional off-hours to complete daily tasks
  • A positive attitude and a commitment to high-quality service

Responsibilities

  • Support credit unions during and after their conversion to our platform
  • Process daily accounting tasks: ACH, Share Draft, ATM exceptions, settlements, and balancing
  • Monitor daily General Ledger and vault verifications
  • Prepare month-end reconciliation summaries
  • Provide hands-on client training and ongoing support
  • Keep documentation up to date and contribute to process improvements
  • Collaborate closely with your team to ensure smooth daily operations

Benefits

  • You’ll be part of a collaborative, mission-driven team that supports credit unions nationwide.
  • We believe in cooperative values, continuous learning, and empowering our employees to grow their skills.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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