Accounts Receivable Analyst

Nature's Way•Green Bay, WI

About The Position

Responsible for managing the receivable balance, analyzing payment issues, resolving deductions, and collecting past due amounts on a variety of accounts.

Requirements

Intermediate proficiency in Microsoft outlook and excel.
Excellent problem solving and organizational skill
Self-motivated and strong analytical / problem solving skills
Ability to resolve complex problems with minimal guidance.
Attention to detail with strong investigative and research claim deductions skills.
Bachelor's degree preferred or Associate’s degree required with 5 or more years of credit/collection experience, related customer service experience or equivalent combination of education and experience in finance and credit field.

Responsibilities

Create and implement processes and procedures for effective management and understanding of complex accounts and specific customer relationships
Manage the receivables balance of select customer accounts by tracking deductions, analyzing check remittances, and researching all issues pertaining to customers outstanding balances. Issue credit memos for authorized and valid deductions
Responsible for timely and accurate reconciliation of deductions and the ability to identify and report trends in deductions, such as shortages, damages, and pricing and work to reduce or prevent them
Independently drive collaboration with customers and cross functional departments to investigate and resolve discrepancies.
Develop good relationships with customers to investigate and resolve issues relating to receivables delinquencies and call accounts to collect on such delinquencies
Manage order process by analyzing and releasing orders placed on hold through the system
Navigate in customer account portals to research, analyze and resolve payment and deduction issues.
Manage the application of payments and adjustments per payment advice: via lock box and other means to customers accounts
Interact closely with other areas of the organization including inside and outside sales representatives and customer service personnel to provide excellent service to our customers and resolve complex issues
Actively participate in process improvement projects and complete process documentation
Assist with the month end financial close process
Other miscellaneous projects as assigned

Benefits

All benefits are effective on day 1 of employment.
Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
Dental Delta Dental PPO & an option to select an enhanced dental plan.
Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage
Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
Company provided short-term & long-term disability
Life and AD&D insurance
Flexible spending accounts
Voluntary critical illness & accident coverage
New parent phase-in program & paternity leave
Educational assistance reimbursement
Product discounts & a wellness program