Accounts Receivable Associate - Salt Lake City, UT

Packsize • Salt Lake City, UT

1d • $31 - $36

About The Position

As an Accounts Receivable Associate, you will play a critical role in managing all aspects of accounts receivable, including collecting open invoices, resolving customer inquiries, and handling credit holds on customer accounts. As a key member of our cohesive AR team, you will independently manage a variety of responsibilities within customer profiles with a high level of proficiency. This position offers the opportunity to collaborate with cross-functional teams such as Customer Operations and Sales, helping to ensure the financial health and operational efficiency of the company.

Requirements

• A minimum of 5 years experience in Accounts Receivable is preferred.
• Knowledge of Accounts Receivable processes within a corporate accounting environment preferred.
• Experience within a corporate accounting environment is a plus.

Nice To Haves

• Strong proficiency in MS Excel and Word is required.
• Experience with SAP, Quadient/YayPay, and Salesforce preferred.
• Excellent verbal and written communication skills, with the ability to interact with employees and customers at all organizational levels.
• Comfortable navigating difficult conversations and maintaining a balance between customer satisfaction and company priorities; able to push back constructively when needed.
• Ability to multi-task and thrive in a dynamic, fast-paced environment.
• Detail-oriented with strong analytical skills and a passion for problem-solving.
• Ability to work independently with minimal supervision.

Responsibilities

• Communicate with customers regarding the status of their accounts, including providing supporting documentation for invoices.
• Partner with the sales team to proactively communicate customer issues and payment delays and confidently seek support to ensure timely communication.
• Collaborate with AR team members for daily review of material shipment orders on credit hold.
• Post daily customer cash payments and assist with Canadian check deposits, including handling any foreign exchange differences with the bank.
• Set up and maintain credit limits and assess credit risk for new customers.
• Review and manage collections and account reconciliations.
• Review and manage customer portals (e.g., Ariba, Coupa) for assigned accounts.
• Provide support during external audits and ensure compliance with company policies and procedures.

Benefits

• Packsize offers a competitive benefits package including paid time off, medical, dental, vision, short-term and long-term disability, life, and 401(k) employer match.
• Pay will be commensurate with experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed