Accounts Receivable Clerk

Aston Carter•Visalia, CA

2d•$19 - $21•Hybrid

About The Position

The Accounts Receivable Clerk is responsible for maintaining a low volume aging portfolio, managing customer accounts, and resolving discrepancies. This role supports the AR team with various administrative duties and requires strong communication, organizational, and problem-solving skills to uphold our commitment to accuracy, service, and support.

Requirements

Proficiency in data entry and invoicing.
Experience in billing, accounts receivable, collections, accounting, invoicing, reconciliation, email, and customer service.
1-2 years of experience in accounts receivable or general accounting.
Intermediate skills in Microsoft Office (Outlook, Word, Excel) including basic formulas, data entry, and spreadsheet management.
Strong written and verbal communication skills for collaboration across departments and with customers.
Ability to work independently, manage tasks, and prioritize responsibilities effectively.
Analytical mindset with creative problem-solving abilities.
High emotional intelligence and teamwork orientation.
Typing speed of 45+ WPM.

Nice To Haves

High school diploma or equivalent required; an associate’s degree in accounting or finance is preferred.

Responsibilities

Review account status for incoming orders over the credit limit or on credit hold; request credit limit increases or account reviews when payments are received.
Monitor customer aging reports daily and follow up on overdue balances.
Conduct proactive outreach to customers on past-due invoices and accounts under review; document all account activity and communications.
Investigate customer deductions to obtain proper documentation and approvals for issuing credits or debits.
Prepare credit/debit memos for issues such as shortages, freight discrepancies, overages, shipping errors, advertising allowances, co-ops, defective merchandise, and compliance matters.
Process credit/debit requests and daily invoicing; manage monthly statement distribution and outgoing AR mail.
Provide customers with requested documentation, including invoices, statements, credit/debit memos, and proof of delivery.
Respond to customer inquiries (phone and email) regarding invoicing issues or account questions.
Manage the AR email inbox, including distribution of Return Merchandise Authorization (RMA) cases and PayPal/credit card payment processing.
Support AR team initiatives such as audits, special projects, invalid term discount reviews, and departmental coverage as needed.