Accounts Receivable Representative

Do it BestFort Wayne, IN
6dOnsite

About The Position

This position is responsible for managing members’ payments and accounts, resolving disputes on drop ship invoices timely and efficiently, and supporting the member online invoicing system with excellent customer service.

Requirements

  • Minimum 2-year accounting degree or 2-5 years related work experience
  • Competency on the computer
  • Customer service on the phone and by email
  • Minimum Accounting knowledge
  • Dependable with a strong work ethic
  • Focused attention to detail and good problem solving skills
  • Excellent customer service and communication skills
  • Ability to work well in a team atmosphere
  • Positive attitude

Responsibilities

  • Post members’ payments accurately and timely for checks received
  • Provide friendly customer service over the phone and by email
  • Must understand discounts and terms on invoices
  • Must be able to work overtime on cutoff dates, if needed
  • Meet department and division deadlines and goals
  • Process member disputes online and manually
  • Monitor member accounts for rebills and late charges
  • Support and promote the online invoicing system
  • Work with the Credit department effectively on member issues
  • Complete special projects as assigned.

Benefits

  • Full insurance benefits package including Medical, Dental, & Vision
  • Paid time off to foster work/life balance
  • Profit sharing
  • Bonus Pay opportunities
  • Retirement funding opportunities
  • Education reimbursement
  • Health club reimbursement
  • Career advancement opportunities
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