Accounts Receivable Representative

White's International Trucks of WilsonWilson, NC
2d

About The Position

The Accounts Receivable Representative is responsible for managing customer invoicing, payment processing, and collections to support positive cash flow and accurate financial records. This role works closely with customers, sales, service, and accounting teams.

Requirements

  • 1+ year of accounts receivable or collections experience
  • Associate degree in Accounting or equivalent experience
  • Proficient in Microsoft Office including Excel
  • Strong organizational and analytical skills
  • Ability to manage multiple priorities and deadlines
  • Ability to work effectively in a collaborative environment
  • Strong communication and customer service skills
  • Detail-oriented with strong follow-through
  • Sound judgment and problem-solving abilities
  • High level of integrity and dependability
  • Results-driven and motivated to learn

Nice To Haves

  • Commercial and/or auto dealership accounting experience preferred
  • Prior use of Procede/Excede preferred

Responsibilities

  • Generate and distribute customer invoices for truck sales, service, and parts
  • Ensure invoices reflect correct pricing, discounts, and payment terms
  • Maintain accurate customer account records in the accounting system
  • Monitor aging reports and follow up on past-due accounts
  • Communicate with customers via phone, email, or mail regarding payments
  • Process and apply payments accurately (check, ACH, credit card, wire transfer)
  • Respond to customer inquiries and resolve billing discrepancies
  • Work with sales and service departments to correct account issues
  • Maintain accurate payment history and customer credit information
  • Reconcile accounts receivable ledgers
  • Assist with month-end and year-end closing procedures
  • Prepare reports on receivables, cash receipts, and outstanding balances
  • Support efforts to reduce bad debt and improve collections

Benefits

  • Medical, Dental, and Vision Insurance (multiple plan options)
  • Health Savings Account (HSA) with company contribution
  • Flexible Spending Account (FSA) options
  • 401(k) with Company Match – 50% match up to 6% of contributions
  • Company-Paid Basic Life Insurance with AD&D
  • Short- and Long-Term Disability Plans available for purchase
  • Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
  • Paid Vacation, Sick Leave, and Holidays
  • Paid training and certification incentives
  • Team-oriented, family-driven culture with a focus on safety, integrity, and growth
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