About The Position

The AR Credit & Collections Clerk is responsible for managing customer accounts, ensuring timely payments, resolving billing issues, and supporting the credit and collections functions to maintain accurate and efficient financial operations.

Requirements

  • Must have attention to detail.
  • Must have accounting background, including the understanding of inventory and expense transactions.
  • High degree of computer literacy including experience with integrated accounts receivable systems, plus a working knowledge of Microsoft Office, including Excel and Word.
  • The ability to maintain the confidentiality of financial data and results.
  • Must possess excellent verbal and written communication skills as well as great interpersonal skills.
  • Possess a team mindset and flexible to working in team projects.
  • Position requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • High School diploma or equivalent.
  • 3 years of industry experience preferably with a manufacturing company.
  • Experience with ERP.

Nice To Haves

  • AA or BS degree in finance, accounting, or similar field preferred.

Responsibilities

  • Daily processing of receivables and data entry.
  • Process all credit card payments.
  • Contact customers with past due balance and maintain detailed documentation of such calls, while maintaining professional and positive interaction with customers.
  • Review daily credit hold reports to ensure the data contained in them is accurate and that appropriate action is taken to resolve any issues.
  • Process miscellaneous cash receipts.
  • Monitor accounts for potential write-offs. Once identified, these balances will be referred to management.
  • Serve as a liaison between customers, Customer Service, sales reps, and other departmental managers to ensure a high level of customer satisfaction without compromising established credit and collections policies and procedures.
  • Maintain copies of customer resale certificates as required.
  • Ensure A/R files are periodically archived in accordance with established policies and procedures.
  • Serve as a backup to the other Credit/Collections Staff.
  • Special projects may be required or assigned.

Benefits

  • Comprehensive benefits package: medical, dental, vision insurance; paid vacation and sick time; disability insurance; 401(k); tuition reimbursement; and more.
  • Strong opportunities for professional growth.
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