Assertive Community Treatment (ACT) Program Assistant (2839)
About The Position
Bring Your Passion. We are actively seeking a compassionate and skilled ACT Program Assistant to join our team full-time. This role is essential to our mission, providing therapy, crisis support, and service coordination for mental health clients in a variety of settings. As a ACT Program Assistant with Carolina Outreach, you will organize, coordinate, and monitor all non-clinical operations of the ACT Team, including managing medical records; operating and coordinating the management information system; maintaining accounting and budget records for individual and program expenditures; and providing receptionist activities, including triage calls and coordinating communication between the team and clients. Build Your Purpose. Position Description: Assist the team lead with organizing daily team meetings Monday – Friday to address and discuss clinical and administrative issues. Collect and report on aggregate measures of number and type of client contacts for the team. Maintain an updated crisis log and collect client crisis reports from staff. Track and report client hospitalizations and incarcerations. Track expiration dates for client’s insurance information and ensure staff are aware of client’s insurance status. The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities.
Requirements
- Education: Highschool Diploma or Equivalent.
Responsibilities
- Assist the team lead with organizing daily team meetings Monday – Friday to address and discuss clinical and administrative issues.
- Collect and report on aggregate measures of number and type of client contacts for the team.
- Maintain an updated crisis log and collect client crisis reports from staff.
- Track and report client hospitalizations and incarcerations.
- Track expiration dates for client’s insurance information and ensure staff are aware of client’s insurance status.
Benefits
- Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
- Health Savings Account (HSA) or Flex Spending Account (FSA)
- Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
- Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
- An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
- Generous paid time off
- 401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you
- Educational Assistance (your position, date of hire and years of service determine your eligibility)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
