ADC Supervisor

Goodwill Industries of Central Texas•Manor, TX

13d

About The Position

The ADC Supervisor is responsible for the day-to-day operation of attended donation centers. This individual manages the team performance to meet expectations. Visit sites daily to discuss and meet the needs of site attendants. Ensure sites portray a positive image for Goodwill. Works in positions as needed.

Requirements

Must be able to understand work instructions in English.
Exhibit respect for diversity of thought and have experience to advance it in teams/organization.
Good communicator, problem solving skills and ability to handle pressure and multiple projects at once.
Must have reliable transportation, valid driver license and proof of insurance.
High School Diploma or GED.
Previous experience working in a retail environment.
Previous supervisory responsibility.
Working knowledge of a cash register.
Bilingual with complete fluency in English.

Responsibilities

Monitor donation sites. Implements solutions to opportunities.
Recruit, select, develop, evaluate and counsel his/her employee(s). Terminate employees in accordance with Goodwill policies and in coordination with the Donations Manager.
Maintain staffing levels while attaining budgeted payroll expenses.
Assists Donation Manager with installation of new ADC sites, including but not limited to signage, permits and supplies.
Work with transportation to ensure all sites are maintained and services according to Goodwill standards.
Conducts regular site visits. Documents concerns and resolutions.
Report training concerns to Donations Manager on a timely basis.
Manages attendant for proper time reporting, uniform compliance and customer service.
Represent Goodwill in the community with a professional attitude and attention to detail.
Attend all scheduled meetings and events.
Demonstrates ethics and complies with Corporate Compliance Program.
Other duties as assigned.