Admin Support Specialist

UNC-Chapel HillChapel Hill, NC
2d

About The Position

This position primarily has variable hours, with some possible duties during weekdays. Exact schedule is flexible and will be worked out with General Manager and other staff based on needs. Audience Service Associate: Prepares and maintains facilities inside and outside the theatre before, during, and after each performance Maintain and enforce COVID Safety Protocols. Manage and Supervise Work-Study students and volunteers. Provides customer service to audience members during performances Assists other departments of PlayMakers as necessary for Opening Nights and other special events Identifies and responds to emergencies according to emergency protocols; reports all incidents to the General Manager Sell single tickets and subscriptions using specialized ticketing software Provide information to patrons regarding performance time schedules, location of events, and various pricing and seating arrangements Explain box office policies and respond to routine problems regarding ticket sales Reconcile daily cash receipts and perform daily deposits with the University Cashier Prepare box office and front of house reports as needed Duties may also include administrative tasks and artist support.

Responsibilities

  • Prepares and maintains facilities inside and outside the theatre before, during, and after each performance
  • Maintain and enforce COVID Safety Protocols
  • Manage and Supervise Work-Study students and volunteers
  • Provides customer service to audience members during performances
  • Assists other departments of PlayMakers as necessary for Opening Nights and other special events
  • Identifies and responds to emergencies according to emergency protocols; reports all incidents to the General Manager
  • Sell single tickets and subscriptions using specialized ticketing software
  • Provide information to patrons regarding performance time schedules, location of events, and various pricing and seating arrangements
  • Explain box office policies and respond to routine problems regarding ticket sales
  • Reconcile daily cash receipts and perform daily deposits with the University Cashier
  • Prepare box office and front of house reports as needed
  • Duties may also include administrative tasks and artist support.
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