Administration and Membership Assistant

YMCA of Pierce and Kitsap Counties•Bremerton, WA

12h•$19 - $20

About The Position

The YMCA of Pierce and Kitsap Counties is seeking an Administration and Membership Assistant to join our childcare team. The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods. This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Administration and Membership Assistant ensures the administrative and operational needs of the branch are met or exceeded to serve and support both our internal team and external members. Provides a quality experience to members focused on YMCA core values: honesty, respect, responsibility, and caring.

Requirements

Experience in office/administrative support.
Two years of experience in bookkeeping processes.
Excellent customer service and interpersonal skills.
Effective and professional written and oral communication skills.
Proficiency with Microsoft Office Professional.
Positive attitude and previous experience with diverse populations.
Complete online Child Abuse Prevention training on the first day and complete other online and in-person training as required.
Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
Complete online Child Abuse Prevention training on first day. Complete other online and in-person training as required.

Responsibilities

Liaison for all accounting processes and needs.
Manage purchasing system and process for the branch.
Maintain branch bookkeeping spreadsheets and update, review and monitor activity.
Provide materials for all bookkeeping and accounting functions.
Manage invoicing and billing inquires, processes and requests.
Lead trainings for staff related to the bookkeeping and accounting systems.
Branch communication liaison for advisory council.
Provide executive support as needed.
Prepare correspondence, minutes, documents and forms as needed.
Maintain an orderly office environment to provide efficient service to staff. This includes filing, research, retrieval of records and prioritizing of workload.
Maintain and monitor administrative systems and processes.
Monitor and maintain an adequate inventory of office supplies.
Manage interoffice and incoming mail.
Process credits and refunds as requested.
Provide administrative support to team as needed.
Liaison for branch group memberships.
Manage and monitor Salesforce engagement systems and programs.
Coordination and facilitation of council meetings and events.
Maintain all room schedules including facility/room use requests.
Assist in leading staff and volunteers in all phases of our member services and ensure service to our members is of the highest quality.
Follow up on staff to ensure proper procedures and policies are being followed.
Serve as lead staff person for all staff and set the highest example at all times.
Lead trainings and on the floor coaching as needed.
Meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.
Embraces and actively promotes an inclusive and equitable work environment.
Other duties as assigned.

Benefits

Medical, Dental, and Vision benefit plan options
YMCA paid Life and Long-term Disability Insurance
Opportunity to participate in the YMCA 403(b) retirement saving plan. After 2 years of Full-Time employment, the YMCA will contribute 8% of your monthly earnings
Accrual of 15 days of paid vacation (vacation accruals increase with years of service)
8 paid Holidays/Floating Holidays per year
Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program and LifeMart employee discount center
Professional training, education and certification opportunities
20% discount on YMCA programs, Child Care services, and merchandise
Public Service Loan Forgiveness eligibility for Full-Time employees