Administrative Assistant-Housekeeping-Full Time

Pinehurst•Pinehurst, NC

About The Position

SUMMARY: The Housekeeping Administrative Assistant supports the Director of Housekeeping by performing a variety of administrative, clerical, and payroll-related functions. This position ensures accurate recordkeeping, effective departmental communication, and compliance with company standards while contributing to overall operational efficiency. EDUCATION and/or EXPERIENCE: High School diploma or General Education Degree (GED) required and a minimum of one year related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.

Requirements

High School diploma or General Education Degree (GED) required
Minimum of one year related experience; or equivalent combination of education and experience
Valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines
Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy
Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations
Strong attention to detail and high level of accuracy
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and general computer applications
Ability to manage confidential information with discretion
Strong organizational and time management skills
Effective verbal and written communication skills
Regularly required to sit, stand, walk, talk & hear
Frequent use of computers and telephone for extended periods
May occasionally lift, carry, push or pull up to 25 pounds
Requires close vision, distance vision and clear verbal communication

Responsibilities

Maintain accurate and confidential records, including benefits tracking, attendance, contact information, evaluations, and training documentation.
Maintain organized and up-to-date filing systems for the Housekeeping Department.
Process vendors invoices, laundry/valet charges, and hours allocation spreadsheets.
Assist with onboarding new hires, uniforms and coordinating necessary tasks for accurate onboarding.
Answer and direct telephone calls; record and distribute messages accurately.
Provide coverage for the Housekeeping Coordinator as needed.
Assist with departmental projects as assigned.
Promote effective communication within the department and across other hotel departments.
Maintain departmental resume records and related tracking logs.
Monitor hotel equipment within assigned areas to ensure proper working condition and report issues promptly.
Respond promptly and professionally to guest comments or concerns; escalate issues to management and assist with corrective actions when appropriate.