Administrative Assistant II - Student Counseling Services

Iowa State University•Ames, IA

1d•Onsite

About The Position

Student Counseling Services at Iowa State University is seeking an Administrative Assistant II to support the internal operations of a busy, student-focused department. This role serves as a key behind-the-scenes resource, helping ensure that administrative, financial, and logistical processes run smoothly so the center can effectively support student mental health and well-being. In this position, you will focus on the coordination of purchasing, billing-related tasks, scheduling logistics, and internal systems that keep the center organized and on track. The work is primarily office-based and supports internal staff, programs, and operations. While collaboration is essential, this role is well-suited for someone who enjoys independent, detail-oriented work and takes pride in keeping complex processes running efficiently. This position offers a meaningful blend of structure and variety. Regular weekly responsibilities provide consistency, while outreach activities and special events introduce opportunities for problem-solving and coordination. If you enjoy creating order, anticipating needs, and being a trusted go-to resource behind the scenes, this role offers stability, purpose, and the chance to contribute to work that makes a real difference for students.

Requirements

High school diploma or equivalent and 3 years of related experience

Nice To Haves

2-3 years of administrative experience in counseling, healthcare, student services, or similar client-support setting.
Experience coordinating logistics for meetings, events, training, or programs (e.g., scheduling spaces, ordering supplies, tracking participation)
Experience supporting purchasing, billing coordination, or financial tracking processes
Experience maintaining records and supporting recurring administrative workflow

Responsibilities

Support purchasing requests, billing coordination, and financial tracking to ensure smooth center operations
Coordinate scheduling logistics, space reservations, and related planning for meetings, trainings, and events
Maintain inventory, monitor supply levels, and ensure materials are available when needed
Support timekeeping, routine reporting, and recurring administrative processes
Organize and maintain internal documentation, procedures, and tracking systems
Collaborate with internal staff to anticipate needs, flag issues, and recommend process improvements
Provide backup support for front desk operations as needed to ensure continuity of services