Administrative Assistant II - RWRD

Pima County • Tucson, AZ

8d • $17 - $23

About The Position

The Regional Wastewater Reclamation Department is seeking a highly motivated and professional Administrative Assistant II to join our team. Supporting four sections, the Administrative Assistant II will handle a variety of administrative tasks, including answering and directing phone calls, performing data entry, conducting research, and facilitating communication with supervisors and management, inventory, and purchasing. The ideal candidate will be friendly, organized, and enthusiastic, bringing a positive and professional attitude to this dynamic role. If you are detail-oriented and enjoy working in a collaborative environment, we encourage you to apply!

Requirements

• Two (2) years of experience performing secretarial or administrative tasks providing support to a department, specialized program, or small business. (Relevant experience and/or education from an accredited college or university may be substituted.)
• OR: One year with Pima County in an Administrative Assistant I position.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.

Nice To Haves

• Minimum two (2) years experience providing customer service in person, answering telephones and responding to email.
• Minimum two (2) years experience with Microsoft Office suite, including Word, Excel, Outlook, and PowerPoint.
• Minimum two (2) years experience with verbal and written communication, including preparing routine correspondence, memorandums, and other documents.
• Experience with/knowledge of overseeing administrative tasks, including handling office-related inquiries, resolving issues, electronic and hard-copy filing.
• Experience with/knowledge of data entry and updating spreadsheets.
• Experience with/knowledge of computers and office equipment, including copiers, scanners, fax machines, postage machines, and other office equipment.

Responsibilities

• Responds to public and staff by providing general information pertaining to departmental or program activities
• Answers single- and multi-line telephones, routes calls, and relays messages
• Resolves routine problems in person, by phone, and through correspondence with complainant
• Requests specific information by telephone
• Checks documents for completeness and accuracy and issues licenses and permits
• Types and word processes a variety of documents such as correspondence, reports, forms, contracts, requisitions, and claims
• Edits documents for grammar, punctuation, spelling, and format
• Codes, confirms, enters, updates, and retrieves data using automated filing systems
• Verifies accuracy of data entered into the system and corrects information by making updates, additions, or deletions as required, and prints reports
• Establishes and maintains filing systems and retrieves documents from files as required
• Researches document files and automated records for specific information
• Copies and distributes materials and acts as key operator for copy machine
• Reads, screens, and directs mail and composes answers to routine correspondence
• Calculates fees, records payments, and balances routine accounts
• Operates various office equipment such as typewriters, computer terminals, and personal computers, facsimile machines, photocopiers, and calculators
• Performing moderately complex word processing activities such as preparation of charts, graphs, and tables
• Transcribing a variety of correspondence, reports, and documents from dictating equipment
• Scheduling and arranging meetings, conferences, interviews, and other appointments
• Training other staff members in office procedures and clerical activities
• Assigning and reviewing the work of staff performing typing, filing, and other routine clerical activities

Benefits

• Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
• Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
• Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
• In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees