Administrative Assistant Medical Staff Services

Trinity Health • Ann Arbor, MI

9d • $19 • Hybrid

About The Position

Hybrid position located on the campus of Trinity Health Ann Arbor. The Medical Staff Services assistant is responsible for a wide variety of activities in support of the Organized Medical Staff, Medical Staff Services Department, Administrative leadership, and the credentialing and peer review processes. This position is an integral part of the credentialing team and is responsible for following credentialing policies and procedures; maintaining an accurate physician data base; data collection and entry; and participating in development and implementation of changes to the credentialing processes.

Requirements

• High school diploma or equivalent combination of education and experience.

Nice To Haves

• Additional formal clerical and computer training desirable.

Responsibilities

• Responsible for the initiation of application launches in coordination with the Trinity Health Center for Practitioner Information (CPI) in a timely manner with minimal error to facilitate an efficient onboarding process for new practitioners.
• Responsible for data collection and entry in a timely manner with minimal error to ensure an accurate practitioner data base, access, and tracking system.
• Operate/manage databases and software to maximize capacity, responsible for data integrity used for quality assurance, statistical reporting and/or other purposes.
• Performs primary source verification of required documentation.
• Creates reports and uses organized processes in MSOW to track, report and analyze medical staff data.
• Initiates follow up with practitioners and/or credentialing contacts to ensure maintenance of current documentation in compliance with regulatory, legal and hospital requirements.
• Communicates regularly with THMI RHMs concerning expiring documents that may impact a practitioners' ability to practice.
• Responsible for the collection and accurate reporting of medical staff dues and application fees, invoice requests and payment.
• Plans and organizes medical staff events and orientation.
• Schedules or directs large and complex meetings, events, conferences, and programs requiring sensitivity to issues, priorities, protocol, etc. Medical Staff calendar, conference room, and meeting support, including meeting minutes.
• Coordinates calendars and schedules of supported colleagues.
• Has delegated authority to authorize expenditures in accordance with defined policies.
• Manages incoming and outgoing mail, correspondence, reports, memoranda and medical staff communications.
• Independently prepares non-routine responses to incoming correspondence, researches and distributes materials to managers or others.
• Independently handles many department inquiries, referring requests to others and acts as a “gate-keeper”. Requires comprehensive and detailed knowledge of applicable departmental and system policies/procedures and basic knowledge of Medical Staff Services
• On a day-to-day basis, deals with staff, physicians, executives, medical professionals, board members and patients, and corporate and external customers.
• Responds to inquiries regarding organizational services, records and other matters by utilizing in-depth knowledge of organizational operations, and ability to interpret established organizational policies and procedures.
• Places, receives and routes telephone calls and messages. Screens and prioritizes calls.
• Receives, greets and screens visitors, patients and/or employees. Ensures amenities are available. Notifies appropriate staff, and directs visitors and deliveries to appropriate areas.
• Performs purchasing activity. Responsible to determine the needs for office and medical supplies.
• Coordinates maintenance and repair of office equipment; keeps work and visitor areas clean and well-organized.

Benefits

• Competitive compensation, DAILYPAY
• Benefits effective on Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Colleague Referral Program to earn cash
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED