Administrative Assistant, Medical
About The Position
The Administrative Assistant, Medical will support healthcare operations in a correctional setting by managing medical records, scheduling appointments, processing documentation, and coordinating communication between healthcare staff and facility personnel. This role ensures compliance with confidentiality regulations, facility policies, and medical administrative procedures. The Administrative Assistant, Medical will also assist with data entry, reporting, and maintaining an organized and efficient healthcare environment. How YOU can Make an Impact: Provide daily administrative support to ensure the smooth operation of the medical unit, including scheduling off-site appointments, arranging transportation, and submitting office supply requests. Assist the Health Services Administrator (HSA) with clerical and operational tasks to support efficient medical department functions. Maintain accurate and organized records and files in compliance with all applicable laws, regulations, and internal policies. Process and submit Utilization Management (UM) documentation to Corporate, and maintain required logs including UM, appointment tracking, and monthly operational logs. Scan and upload medical records into the electronic medical record (EMR) system in a timely and accurate manner. Support the coordination and completion of special projects or administrative initiatives as directed by the HSA or management. Respond promptly to requests from medical and security staff, maintaining professionalism and confidentiality. Perform other related duties as assigned.
Requirements
- Bachelor’s degree in a relevant field (e.g., Human Resources, Finance, Sales, Business Administration, Healthcare Administration, or related discipline) from an accredited institution preferred.
- Minimum of 2-3 years of relevant experience in the specific functional area (e.g., HR, Finance, Sales, Marketing, Operations, etc.).
- Demonstrated success in applying function-specific skills (e.g., employee relations for HR, financial reporting for Finance, or sales strategy for Sales) is required.
- Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved), if role is located in a correctional facility.
Nice To Haves
- Additional certifications or specialized training may be required depending on the function (e.g., Certified Human Resources Professional (PHR) for HR roles, Certified Public Accountant (CPA) for Finance roles, etc.).
- Experience in healthcare, correctional healthcare, or a regulated industry is preferred.
- Knowledge of relevant industry-specific regulations, compliance standards, and best practices may be required, particularly for roles in highly regulated functions like HR and Finance.
- Relevant industry certifications based on the role (e.g., PHR, SHRM-CP, CPA, etc.).
Responsibilities
- Provide daily administrative support to ensure the smooth operation of the medical unit, including scheduling off-site appointments, arranging transportation, and submitting office supply requests.
- Assist the Health Services Administrator (HSA) with clerical and operational tasks to support efficient medical department functions.
- Maintain accurate and organized records and files in compliance with all applicable laws, regulations, and internal policies.
- Process and submit Utilization Management (UM) documentation to Corporate, and maintain required logs including UM, appointment tracking, and monthly operational logs.
- Scan and upload medical records into the electronic medical record (EMR) system in a timely and accurate manner.
- Support the coordination and completion of special projects or administrative initiatives as directed by the HSA or management.
- Respond promptly to requests from medical and security staff, maintaining professionalism and confidentiality.
- Perform other related duties as assigned.
Benefits
- Competitive Pay and MVP Bonus Program
- Benefits package including Medical, Dental, and Vision insurance for you and your family
- Preferred Pharmacy Network options
- MDLIVE virtual Provider telehealth options
- Wellness program
- Health Savings Accounts and Health Reimbursement Account options with company match
- Employer-paid Life Insurance Policy/AD&D, Long-Term Disability and Short-Term Disability coverage
- Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans
- Paid portion of Maternity Leaves
- Employee Assistance Program
- Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays
- Participation in the MEDIKO 401(k) Retirement Plan with company match
- Employee Referral Bonuses
- Tuition Reimbursement Assistance Plan
- Free Continuing Education
- Access to Perks and Discounts at nationally recognized chains, service providers and retailers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
