Administrative Assistant - Process Service
About The Position
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. ABC Legal is looking to hire an Administrative Assistant for our Process Server team in Arizona. This role provides real-time operational support to process servers in the field, helping ensure service-of-process work is completed accurately, efficiently, and in compliance with court rules.
Requirements
- Proficiency in working with databases, data sources, and multiple software systems simultaneously.
- Working knowledge of the Arizona Rules of Civil Procedure related to service of process.
- Ability to make decisions based on court rules and service-of-process policies and procedures.
- Strong communication skills with the ability to clearly explain procedural requirements.
- Patience, active listening skills, and the ability to recognize and respond to frustration effectively.
Nice To Haves
- Previous experience as an Arizona process server or within a process service company preferred.
Responsibilities
- Provide real‑time support to process servers by managing inbound phone calls, emails, and text communications.
- Ensure servers remain current with required service documents and proofs by offering timely guidance and updates.
- Assist with correcting documents, resolving proof-of-service issues, and troubleshooting application or system-related problems.
- Answer detailed questions related to service-of-process procedures and court rules, with a focus on Arizona Rules of Civil Procedure.
Benefits
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
