Administrative Assistant/Scheduling Coordinator

Crownview Co-Occurring Institute Inc • Oceanside, CA

4d • $25 - $27

About The Position

Crownview Co-Occurring Institute is a leading outpatient mental health provider supporting individuals with co-occurring disorders across PHP, IOP, and OP levels of care. We are seeking an experienced Administrative Assistant/Scheduling Coordinator who will serve as the backbone of our scheduling and administrative operations.
This role is ideal for someone who enjoys coordination, problem-solving, and supporting clinical teams in delivering high-quality care.
Join a collaborative team where your work directly supports client care and clinical success.

Requirements

• High school diploma or equivalent. Some college preferred; or
• Minimum two years of administrative assistant experience, including one year of experience in health care, preferred.
• Attainment of at least 18 years of age
• Health Screening with Negative TB Test Results
• Current Basic Life Support Certification-First Aid/CPR
• Valid Government ID
• Proficiency with Google Workspace (Docs, Sheets, Slides) and healthcare management/EMR systems.
• Ability to read, interpret, and apply clinic policies and procedures.
• Strong organizational, time management, and multitasking skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Strong written and verbal communication skills.
• Attention to detail and ability to manage confidential information.
• Problem-solving and critical thinking skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Flexibility to adapt to changing operational needs.

Responsibilities

• Serve as the primary scheduling contact for providers, therapists, and facilitators
• Manage daily schedules in the EMR and supporting tracking systems
• Monitor communication platforms and respond to schedule changes in real time
• Collaborate with leadership to optimize clinical coverage and efficiency
• Ensure appointment frequency aligns with payer and regulatory requirements
• Support telehealth sessions and administrative workflows
• Maintain confidentiality and compliance at all times

Benefits

• Medical, Dental, Vision
• Paid time off (PTO) and paid holidays
• Sick leave in accordance with California law
• 401(k) retirement plan (matching)
• Employee Assistance Program (EAP)
• Opportunities for professional growth within an expanding outpatient clinic

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED