Administrative Assistant -Youth Program

UNITED COMMUNITY CENTER•Milwaukee, WI

About The Position

The candidate serves as a welcoming and reliable first point of contact for the UCC Youth & Pre-College Program and will work closely with the Youth Programs Director and other members of the Pre-College Team to manage logistics, planning, and coordination of student programming and support. The Administrative Assistant oversees the daily operations of the office while leading accurate engagement and records management. The position requires strong organizational skills, attention to detail, and initiative to provide client-centered service.

Requirements

Ability to interact effectively with people from diverse backgrounds
Ability to work independently and collaboratively with cross-functional teams
Ability to communicate effectively, verbally, and in writing to varying stakeholders
Self-motivated, detail-oriented, and proactively manages tasks, projects, and schedules
Ability to build collaborative relationships, internally and externally, while supporting programs that will provide valuable experiences for program participants
High school diploma or equivalent; associate degree or higher preferred
Demonstrated computer literacy skills, including internet navigation, Microsoft Office Suite, Google applications, and other basic data systems
Ability to handle confidential and sensitive information with discretion and professionalism
Effectively present information in one-on-one, small, and large group situations
Detailed experience with data collection and analysis
Excellent writing and communication skills
Understands working in a diverse, multi-cultural, and socio-economic environment
Display effective multi-tasking and time management skills
Demonstrated evidence of CPR, Concussion, and Mandated Reporter training will be required for the position (UCC will support certification)

Nice To Haves

Experience or training in youth development or educational settings preferred
Bilingual (Spanish and English) speaker highly desire

Responsibilities

Serve as the first point of contact for clients, guests, and visitors of The Spot and the agency
Manage general office correspondence, such as phone calls, messages, and communication, while redirecting when appropriate
Collection, oversight, and analysis in program documentation and data collection; maintain records as required by program/funder/agency, including but not limited to: student attendance and participation, student grades/standardized test scores, high school credits completed, graduation, and financial information
Maintain filing systems (electronic and paper) for client and staff documents, ensuring compliance with FERPA and confidentiality protocols
Achieve consistent data tracking and database management across software applications
Support staff with department-wide communication, scheduling, and logistics for meetings, events, and programming
Disseminate information to key stakeholders, including students, parents, partners, schools, agencies, project sites, and community agencies on opportunities provided by department programs
Organize and manage financial records and budget documentation for the department while ensuring accuracy and compliance with institutional policies and procedures
Provide general administrative support, such as copying, data entry, and filing to ensure efficient operation of the department
Undertake special projects and assignments as delegated by Program Director and agency administrators, demonstrating initiative and flexibility
Facilitate and attend all meetings and training sessions as required by UCC, County, State, and/or program funder(s)
Support department and agency special events and programming
Fulfill duties delegated by the director and all other miscellaneous duties as applied