Administrative Assistant, Harrington Hospital's Cancer Center, Southbridge - 40 hours, Days
About The Position
Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Administrative Assistant performs the day-to-day clerical functions needed to support the clinical operations of the department. This includes, but not limited to, heavy telephone intake, patient registration, booking appointments, obtaining client data, typing correspondence, managing phone & foot traffic, scanning documents into EHR. This position participates fully in shared office tasks, including but not limited to: receiving visitors, scheduling appointments, reception duties and filing. Provides back-up coverage for other support staff and assists with coverage for other sites as needed. Communicates to all new clients: clinic processes, expectations, & responsibilities. Provides estimates for services when appropriate. Receives and processes patient financial liability payments for current and past balances. Special projects as assigned. Attends all staff meetings & trainings.
Requirements
- Ability to handle multiple priorities and effective communication.
- Must be able to multitask and maintain a calm demeanor.
- Must possess a sound knowledge of business systems and office procedures.
- Equivalent to high school diploma
Nice To Haves
- One-year advanced education and training in the business/secretarial/medical field or equivalent experience a plus.
- Bi-lingual in English and Spanish is a plus.
- At least 2 years of office experience, medical office experience preferred. Included in such experience must be typing 40 wpm and handling high volume telephones.
Responsibilities
- Serves as unit receptionist, directs patients, visitors and others. This includes, but not limited to, heavy telephone intake, patient registration, booking appointments, obtaining client data, typing correspondence, managing phone & foot traffic, scanning documents into EHR.
- This position participates fully in shared office tasks, including but not limited to: receiving visitors, scheduling appointments, reception duties and filing.
- Provides back-up coverage for other support staff and assists with coverage for other sites as needed.
- Communicates to all new clients: clinic processes, expectations, & responsibilities.
- Provides estimates for services when appropriate.
- Receives and processes patient financial liability payments for current and past balances.
- Special projects as assigned.
- Attends all staff meetings & trainings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
