Administrative Assistant, Internal Medicine

Wayne Health•Detroit, MI

About The Position

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community. Job Summary: Under limited supervision of the Manager and the Faculty, the Administrative Assistant will provide administrative support to ensure efficient operation of the office. Job Description: Essential Duties and Responsibilities: Provides highly proficient administrative support for leadership by performing complex typing duties such as, editing correspondence, which may include technical or (medical/legal) terminology. Participates with special projects as assigned; assists in planning, coordinating and implementing assigned programs and events; assists in monitoring assigned programs. Recommends improvements in work flow, procedure and use of equipment and forms; implements improvements as approved; develops and revises office forms and report formats as required. Receives office visitors, answers telephones, screens calls, takes messages, answers general inquiries concerning the activities and operation of the office, and refers questions to the appropriate personnel. Supports the administrative business functions of the department by maintaining office supplies, organizing the faculty evaluation process, verifies student/resident/fellow rotations, schedules the use of classrooms, department facilities, or meeting rooms; develops and maintains departmental schedules and calendars. Initiates follow-up procedures regarding pending matters, routes correspondence, identifies and resolves day-to-day operational problems and responds to routine inquiries for data and information. Maintains calendar, schedules appointments and arranges meetings and conferences. Participates in the collection and compilation of information from various sources on a variety of specialized topics related to assigned programs; participates in the preparation of reports, power points and various other documents. Triages patient calls. Sorts faculty mail. Assists with the collection of credentials and other required materials. Assists faculty with CV maintenance. Assists students/residents/fellows by providing clinical rotation information and schedules as needed. Remains current by attending professional development courses, software training classes, and courses and/or training sessions as directed by the WH. Supports the department by performing all other duties as assigned. Wayne Health is an EEO/AA/Veteran/Disability Employer In accordance with the US Supreme Court, which has cleared the way for the implementation and enforcement of The Centers for Medicare & Medicaid Services (CMS) Omnibus COVID-19 Health Care Staff Vaccination mandate, Wayne Health has established the following COVID-19 vaccination requirements. Wayne Health requires all employees [temporary employees and contractors] who will interact with the public and/or co-workers, regardless of clinical responsibility or patient contact, to have started their primary vaccination series against COVID-19 or received a sincerely held religious belief or medical exemption. All newly hired employees are required to have received their first vaccination dose prior to their start date of employment and completed primary series as outlined in FDA’s prescribing instruction for vaccine administration. New hires must also receive their booster within 30 days after the date that they are eligible to receive it, per CDC guidelines. Exemptions or accommodations to the Wayne Health vaccine requirement may be approved under certain limited circumstances. Anyone with an approved exemption must have weekly PCR COVID-19 testing on their own time and submit the results every Monday, before arriving at work. Employees whose positions are 100% remote are exempt from these requirements. Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community. Apply today and help complement the skill set of our staff, residents, and Physicians at Wayne Health. We provide rewarding career opportunities for today's best and brightest health care professionals. Interested in Wayne Health but not quite ready to apply? Introduce yourself to us and we'll keep your information on file for future career opportunities!

Requirements

High school degree or GED
6+ years of progressive clerical or secretarial experience, preferably in a health care environment
Ability to type at least 55 wpm, working knowledge of Microsoft Office suite
Ability to operate standard office equipment
Excellent oral and written communication skills with ability to develop strong interpersonal relationships and provide high-level consumer service
Outstanding organizational skills including strong planning skills with ability to prioritize and plan work actives; strong problem solving and critical thinking skills
Compliance with Departmental Health and Safety policies and procedures
Wayne Health requires all employees [temporary employees and contractors] who will interact with the public and/or co-workers, regardless of clinical responsibility or patient contact, to have started their primary vaccination series against COVID-19 or received a sincerely held religious belief or medical exemption.
All newly hired employees are required to have received their first vaccination dose prior to their start date of employment and completed primary series as outlined in FDA’s prescribing instruction for vaccine administration.
New hires must also receive their booster within 30 days after the date that they are eligible to receive it, per CDC guidelines.
Anyone with an approved exemption must have weekly PCR COVID-19 testing on their own time and submit the results every Monday, before arriving at work.

Responsibilities

Provides highly proficient administrative support for leadership by performing complex typing duties such as, editing correspondence, which may include technical or (medical/legal) terminology.
Participates with special projects as assigned; assists in planning, coordinating and implementing assigned programs and events; assists in monitoring assigned programs.
Recommends improvements in work flow, procedure and use of equipment and forms; implements improvements as approved; develops and revises office forms and report formats as required.
Receives office visitors, answers telephones, screens calls, takes messages, answers general inquiries concerning the activities and operation of the office, and refers questions to the appropriate personnel.
Supports the administrative business functions of the department by maintaining office supplies, organizing the faculty evaluation process, verifies student/resident/fellow rotations, schedules the use of classrooms, department facilities, or meeting rooms; develops and maintains departmental schedules and calendars.
Initiates follow-up procedures regarding pending matters, routes correspondence, identifies and resolves day-to-day operational problems and responds to routine inquiries for data and information.
Maintains calendar, schedules appointments and arranges meetings and conferences.
Participates in the collection and compilation of information from various sources on a variety of specialized topics related to assigned programs; participates in the preparation of reports, power points and various other documents.
Triages patient calls.
Sorts faculty mail.
Assists with the collection of credentials and other required materials.
Assists faculty with CV maintenance.
Assists students/residents/fellows by providing clinical rotation information and schedules as needed.
Remains current by attending professional development courses, software training classes, and courses and/or training sessions as directed by the WH.
Supports the department by performing all other duties as assigned.