Administrative Assistant, | Learning Commons & Student Support | WSU Tri Cities

Washington State University • Richland, WA

3d • Onsite

About The Position

The Academic & Student Affairs department at WSU Tri Cities welcomes applications for an Administrative Assistant to support our campus Learning Commons and Student Services. In this role you will provide high-level administrative, general office management, and program support. You will manage a wide range of sensitive and confidential personnel and administrative issues, using independent judgement and discretion to ensure the delivery of superior customer service. Your duties will include (but are not limited to) serving as the department’s personnel/recruitment coordinator and Departmental HR Partner in Workday for faculty, staff, non-permanent and student hiring, on-boarding, and other compensation/personnel actions, and initiating actions to ensure work unit and office goals are met and have frequent contact with students, clients, the public, faculty, staff, and other WSU offices and units. You will also complete purchases and reconciliation for assigned units. Assignments and projects can be complex in nature, requiring substantive knowledge of a variety of regulations, rules, policies, procedures, and processes. As the Administrative Assistant you will be working at the front desk of the Learning Commons, providing superior customer service to students, staff, faculty, and community members.

Requirements

• One year of experience as an Administrative Assistant 1 OR a Bachelor’s degree in business administration, public administration, or closely allied field and two years of responsible office experience at the senior clerical level or higher.
• Clerical or office work experience may be substituted for education on a year-for-year basis.
• Graduate study may substitute for experience on a year for year basis.
• Strong organizational and customer service skills and a willingness to take initiative.
• The ability to coordinate multiple programs and deadlines and solve problems for a wide range of complex tasks.
• Excellent interpersonal, written and oral communication skills.
• The ability to establish relationships and work collaboratively with a broad range of internal and external constituents.
• Experience and proficiency with Microsoft Word, Power Point, and Excel.

Nice To Haves

• Experience working in an environment requiring high attention to detail.
• Experience working within a team and across organizational units.
• Experience working in higher education.
• The ability to maintain confidentiality and function positively in a fast paced professional environment.

Responsibilities

• Serving as the department’s personnel/recruitment coordinator
• Departmental HR Partner in Workday for faculty, staff, non-permanent and student hiring, on-boarding, and other compensation/personnel actions
• Initiating actions to ensure work unit and office goals are met
• Completing purchases and reconciliation for assigned units
• Working at the front desk of the Learning Commons, providing superior customer service to students, staff, faculty, and community members.

Benefits

• WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level