Administrative Assistant

Intertek•Waukesha, WI

12d

About The Position

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking an Administrative Assistant to join our Professional Services Industries, Inc. (Intertek-PSI) team in Waukesha, WI. This is a fantastic opportunity to grow a versatile career in the architectural, engineering, and construction (A/E/C) industry. Professional Service Industries, Inc. (Intertek-PSI) is a leading US based provider of construction assurance, testing and inspection in civil and commercial construction. Our broad service offering includes construction materials testing, geotechnical services, environmental engineering, industrial hygiene, and specialty testing. The Administrative Assistant is responsible for completing administrative tasks by utilizing Microsoft Office software, performing various general office duties and scheduling / dispatching field staff. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. The Building & Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.

Requirements

High School Diploma or GED equivalent
1 year experience as an administrative assistant
Experience is Microsoft Word and Excel
Ability to type quickly and accurately
Ability to plan, organize, and complete a variety of projects within established standards, objectives, and time frames
Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities
Ability to analyze and solve problems

Nice To Haves

Experience as an administrative assistant in the Construction Materials Testing industry

Responsibilities

Answer and direct client calls to appropriate staff
Research a wide variety of information requests to determine next steps
May assist with developing, updating, and/or reviewing local operating procedures and/or work instructions
Understand and use effective research methodologies to identify and qualify potential clients
Monitor and maintain information on research made and possible leads and communicates to Operations Management
Prepare invoices, follow up with clients and conduct accounts receivable