About The Position

Greets patients, families, and visitors promptly and courteously, responding to requests with confidence, compassion, and professionalism. Promotes the Mission, Vision, and PRIDE values of the organization by fostering a positive, welcoming, and respectful environment. Maintains confidentiality, privacy, and data integrity in accordance with HIPAA and organizational policies. Answers telephones using proper etiquette, identifies department and self, and directs calls appropriately.

Requirements

  • High School Diploma or equivalent.
  • Minimum 2 years of experience in Business Administration or relevant area.

Responsibilities

  • Answering our office phones and triaging patient calls.
  • Scheduling and coordinating appointments for patients.
  • Accurately updating patient accounts, insurance coverage, maintaining patients ’health records and abide by HIPPA compliance.
  • Verifying patient’s insurance coverage and monitoring referral status.
  • Registering our patients, collecting copays, entering referrals, and having the appropriate consents signed.
  • Communicating well with your fellow team members and outside offices to ensure patient satisfaction.
  • Keeping track of patients during our office hours.
  • Appropriate cleaning of office space.
  • Flexible to cover different locations and time s. Locations are Morristown, Overlook, Bridgewater, Rockaway, Pompton Plains, and Newton. Work hours range from 7-5, some shifts being 9.5 and some being 7.5.
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