Administrative Associate for Quality Assurance

State of North Carolina • Asheville, NC

17h

About The Position

This position provides administrative support to the Quality Assurance (QA) and Constituent Concerns(CC) Teams. Duties include: Running reports utilizing Data Warehouse and the Online Case Management System (OMS) Generate Graphics and other visuals to support reports. Receiving and assigning constituent concerns. Populate and maintain tracking logs and generating and distributing monthly reports.

Requirements

• High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Experience in prioritizing a wide variety of work
• Experience in using Microsoft Word and Excel to prepare written communication, presentations, maintain CC log etc.
• Experience in working independently with people with courtesy and tact in performing duties that may be sensitive in nature;
• Experience in record keeping, compiling, summarizing and performing basic analysis of data.

Responsibilities

• Running reports utilizing Data Warehouse and the Online Case Management System (OMS)
• Generate Graphics and other visuals to support reports.
• Receiving and assigning constituent concerns.
• Populate and maintain tracking logs and generating and distributing monthly reports.

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED