Administrative Associate

Sentara Health • Norfolk, VA

8d • Onsite

About The Position

Sentara Leigh Hospital Resource Pool is hiring a Part-time, Day Shift, Administrative Associate. Hours/Shift: Part-time, Day Shift hours working 4 to 6-hour shifts. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Sentara Leigh Hospital, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region’s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won’t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Requirements

• High School Grad or Equivalent Required
• Computer Savvy with experience with Microsoft Office
• Previous Experience working in a Fast-paced Environment
• Customer Service Experience in a Medical Environment
• One year of experience in a medical environment or; Completion of a healthcare-related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, or customer service application program.

Responsibilities

• Provides administrative support to the unit or department assigned.
• Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
• Responsible for various administrative and operational tasks.
• Provides clerical support
• Manages patient records
• Schedules appointments
• Handles patient inquiries
• Collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees