About the position
Bartlett Regional Hospital is searching for an Administrative Clinical Office Coordinator II - Oncology Scheduler to join our Oncology team! Under general supervision, the Oncology Scheduler works directly with providers, patients, surgeons, and other specialty clinics to coordinate patient care for the Oncology Center in the following functional areas: Insurance verification and prior authorization, Scheduling appointments, and Accurately applying medical codes. The Oncology Scheduler is also responsible for coordinating the resolution of scheduling or insurance verification/authorization issues and identifies, researches, and recommends business-oriented solutions related to Oncology Center Office processes or procedures for enhanced patient care and customer service. Other duties include answering phone, filing records, and managing referrals. Supports management and administration and helps facilitate the day-to-day flow of the Oncology Center while maintaining confidentiality at all times.
Responsibilities
- Coordinate patient care for the Oncology Center
- Verify insurance and obtain prior authorization
- Schedule appointments for patients
- Accurately apply medical codes
- Resolve scheduling or insurance verification/authorization issues
- Identify and recommend business-oriented solutions for office processes
- Answer phone calls and manage referrals
- File records and support management and administration
Requirements
- High School graduate or equivalent
- Three (3) years of clerical experience in a medical office setting
- Experience scheduling in a multi-specialty clinic preferred
- Knowledge of Medical Terminology preferred
- Must complete annual educational requirements
Benefits
- Competitive pay starting at $25.52 per hour for external hires
- Step placement and rate of pay based on relevant experience
- Comprehensive benefits package
- Opportunity to work in a supportive and collaborative environment
