Administrative Coordinator - Orthopedics

Mount Sinai Health System•New York, NY

About The Position

The Administrative Coordinator is responsible for administrative and office service activities such as purchasing, payroll, records control and human resources for the head of a department, care center or division. This individual is expected to oversee 1-2 administrative direct reports, and typically reports to a division head, vice president or higher-level executive. Responsibilities Coordinates all activities for Physician. Accurately maintains daily schedule daily schedule for all clinical, academic and administrative responsibilities. Responsible for handling telephone calls, and taking accurate messages and routing them accordingly. Keeps track of Physician’s dictations, ensuring transcription is returned from typing service in the time frame agreed upon, ensures any dictation errors are corrected and signed by Physician before they are placed in accordion folder for filing by medical records clerk. Utilizes EPIC to make necessary appointment changes and generate patient letters as needed to reflect and accurate schedule. Screens all telephone calls, taking accurate thorough messages (whenever possible handles messages independently) routes messages to Physician or if applicable Physician Assistant. Schedules all ancillary appointments for patients and obtains all pre-certifications if needed. Ensures that the Physician or Physician Assistant is given all ancillary results when they are received. Contacts patients to arrange and book surgery dates. Provides patients with all pre-surgical instructions (surgical packets) as necessary. As appropriate, coordinates all prescription refill requests. Arrange and assist patient with outside services as necessary (transportation, rehab, home health) Completes all Worker’s Compensation, No Fault, and Out of Work/School letters. All forms must be completed and signed by Physician in a timely fashion. If needed please indicate forward and identify areas for Physicians to complete. Completes all paperwork for check requests and forwards them to the appropriate person. Submits for all travel requests and check requests for reimbursements Cross covers other secretaries Other duties as assigned.

Requirements

Bachelors Degree or equivalent combination of applicable 5 years related administrative or business experience required.

Nice To Haves

Some supervisory experience preferred.

Responsibilities

Coordinates all activities for Physician.
Accurately maintains daily schedule daily schedule for all clinical, academic and administrative responsibilities.
Responsible for handling telephone calls, and taking accurate messages and routing them accordingly.
Keeps track of Physician’s dictations, ensuring transcription is returned from typing service in the time frame agreed upon, ensures any dictation errors are corrected and signed by Physician before they are placed in accordion folder for filing by medical records clerk.
Utilizes EPIC to make necessary appointment changes and generate patient letters as needed to reflect and accurate schedule.
Screens all telephone calls, taking accurate thorough messages (whenever possible handles messages independently) routes messages to Physician or if applicable Physician Assistant.
Schedules all ancillary appointments for patients and obtains all pre-certifications if needed.
Ensures that the Physician or Physician Assistant is given all ancillary results when they are received.
Contacts patients to arrange and book surgery dates.
Provides patients with all pre-surgical instructions (surgical packets) as necessary.
As appropriate, coordinates all prescription refill requests.
Arrange and assist patient with outside services as necessary (transportation, rehab, home health)
Completes all Worker’s Compensation, No Fault, and Out of Work/School letters.
All forms must be completed and signed by Physician in a timely fashion.
If needed please indicate forward and identify areas for Physicians to complete.
Completes all paperwork for check requests and forwards them to the appropriate person.
Submits for all travel requests and check requests for reimbursements
Cross covers other secretaries
Other duties as assigned.