Administration Coordinator - Clark Atlanta University

Capstone on Campus Management LLC•Atlanta, GA

8d•$22 - $25•Onsite

About The Position

The Administrative Coordinator is responsible for being the primary contact for escalation of student issues and will be responsible for providing excellent customer experience. The Administrative Coordinator will also be responsible for onboarding and training of new employees.

Requirements

High school diploma or general education degree (GED).
One to two years of clerical/ administrative support services required.
Knowledge of general office procedures and practices is preferred.
Knowledge of operating office equipment such as a label maker, copier, and computer
Knowledge of Microsoft Word, Excel, and Outlook.
Strong organization and record keeping skills.
Experience in customer service, preferably in hospitality or student housing.
Live within 40 minutes of property - Ability to respond to emergency on-call responsibilities.

Responsibilities

Responsible for the site’s accounts payable, engaging vendors, and answering questions related to vendors and accounts payable.
Answers incoming phone calls and handles each call accordingly. Transfers calls to the Facilities Director as needed.
Provides administrative support to the Facilities Director and the site team.
Ability to take direction, work independently, organize, and prioritize work assignments, anticipate deadlines, and respond to changing priorities as needed.
Knowledge of effective customer service techniques and superior customer service skills.
Ability to communicate effectively orally and in writing with a diverse population as shown in grammar, spelling, punctuation, and business document formats.
Responsible for maintaining and ordering office supplies as needed.
Ability to use a variety of software programs such as Microsoft Office Suite to efficiently produce correspondence, reports, and other documents.
Ability to learn and retain large amounts of information from a variety of sources.
Ability to organize, key, edit and accurately proof large documents.
Assist with special projects
Assist with filling out and closing out work orders
Answers questions, provides directions, and other information requested by residents and/or visitors.
Respond to incidents while serving on an on-call rotation (within 40-minute response time).
Other duties as assigned (to include special projects, on call hours as needed, and any other projects deemed reasonable for this position by the Facilities Director or designee).