HCVR Administrative Coordinator (Full Time; Varied Shift)

Harrah's Valley River Casino & Hotel • Murphy, NC

1d • Onsite

About The Position

Responsible for the administrative support of the Operations Division.

Requirements

• High School diploma or GED required
• Six months of experience in the casino industry preferred
• Must demonstrate the following essential knowledge and skills:
• Proficient in the use of Windows-based office software including but not limited to, Microsoft Office, Word, Excel, PowerPoint, and Outlook
• Neat, professional appearance with excellent personal hygiene
• Team player
• Organized and deadline-oriented
• Excellent attendance record in previous position
• Documented teamwork behaviors and attitudes
• Excellent oral and written communication skills
• Knowledge of casino rules, regulations, and Internal Control Procedures
• Capable of working independently and taking initiative

Responsibilities

• Responsible for the daily issuance of sensitive cards including but not limited to, SDS, WEX, etc.
• Responsible for all property-sensitive key and lock maintenance including but not limited to, repair and replacement, soldering, documentation, inventory, communication, etc.
• Responsible for the daily issuance of sensitive and controlled keys including but not limited to, tracking, daily inventory, acceptance and removal, employee access, etc.
• Responsible for maintaining confidential information and records including but not limited to, pay rates, attendance, medical statements, phone records, personnel data, etc.
• Responsible for updating and maintaining accurate records and reports of confidential material for divisional leaders on a regular basis including but not limited to, Property WEX account transactions, Guest Reimbursement, Employee Attendance records, manuals, policies, etc.
• Responsible for ensuring Internal Control Procedure requirements of employees on duty (monetary access, equipment access, etc.)
• Responsible for processing and maintaining the property guest satisfaction program
• Responsible for testing and tracking all communication equipment, including performing minor repairs
• Responsible for maintaining, distributing, and tracking all divisional supplies and equipment
• Responsible for tracking attendance for departments
• Answer company phones while maintaining a professional demeanor
• Assist with the communication of, and is responsible for adhering to, current promotional programs, property information, policy changes, divisional operations, etc. as they relate to the position, job responsibilities, and the property
• Assist in property advertising and promoting by ensuring legal documents and accurate guest information are acquired and processed
• Interact with internal guests and external vendors
• Interact with corporate auditors and property inspectors to ensure compliance of area
• Proactive in anticipating guest and coworkers' needs
• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED