Will be more of an Administrative role - Mechanical/technical experience a plus. Be able to lift up to 50 lbs. Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint) General mechanical and electrical aptitude a definite plus. Perform tasks for field returned parts and warranty requests. Request parts from Warehouse. Collect parts and move to different evaluation areas in the plant. - Enter part return information into computer applications. Fill out and print tracking sheets for each part. - Perform basic condition evaluations of returned parts. - Track status, location and condition of returned parts. - Generate weekly reports on returned parts received, in process, and completed. - Create customer failure reports by editing and formatting completed engineering analysis information. - Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing. - Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed