Administrative Program Coordinator IV

Cleveland Clinic•Cleveland, OH

2d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join the Cleveland Clinic where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. As Administrative Program Coordinator IV – Chief of Staff, your work as a caregiver starts in the office, where you focus on managing various projects, identifying improvement opportunities, coordinating policy evaluations and enhancing department efficiency and cohesion. Ultimately, your efforts help ensure Cleveland Clinic can continue delivering the best patient care experience possible. A caregiver in this position works onsite at Main Campus, Monday – Friday 8:00am – 5:00pm.

Requirements

Bachelor’s Degree in Business Administration, Finance, Communications, Healthcare Administration or a related field and five years of administrative, financial or project management experience OR High School Diploma/GED and nine years of experience OR Associate’s Degree and seven years of experience OR Master’s Degree and four years of experience
Strong computer skills and experience with software applications
Communication, multi-tasking, critical thinking and customer service skills

Nice To Haves

Healthcare experience
Knowledge of project management and communication practices
Experience in a leadership or supervisory role

Responsibilities

Function as a liaison and administrative, technical and operational resource.
Assist the Director with projects and daily tasks.
Coordinate policy evaluation and implementation.
Identify operational improvement opportunities to create an efficient workplace.
Develop communications and databases.
Lead or coordinate multiple complex projects, major initiatives or policy implementations.
Update, monitor and manage databases.
Develop scorecards and milestones to track progress.
Analyze project improvement and progress.
Report discrepancies and variances.
Act as a liaison with committees, caregivers and vendors.
Facilitate project prioritization and implementation.
Assist with the scheduling, coordination, preparation and communication of meetings.
Attend meetings and record key outcomes.
Identify key milestones and deadlines.
Communicate project status and requirements to achieve results.
Research, analyze and organize information for presentations.
Develop interdepartmental education programs and assist with developing department orientation and training.