Administrative Receptionist
About The Position
Position Summary An energetic team player who is detail oriented, has a strong work ethic and cheerful, professional demeanor. This person must work well in a fast-paced environment, be service oriented and above all a problem solver. The Director of First Impressions represents the school in all facets of client services, which may include, but are not limited to: greeting clients, answering the telephone, scheduling and confirming appointments, maintaining client records and coordinating patient flow. As HCI’s "Director of First Impressions", you will be the first point of contact for customers. You will handle incoming customer calls and orders and manage day-to-day office tasks. Always smiling, we'll be able to count on you to handle high-value clients and projects with detail. Being well-spoken and confident is a must.
Requirements
- Great customer service
- Excellent written and verbal
- Highly organized
- Works well under pressure
- Multi-tasking
- Must be proficient in Microsoft word, excel, power point, publisher and Outlook
- An enthusiastic, self-motivated individual, committed to delivering exceptional patient service
- Qualified candidate should be reliable, organized, have good communication skills, ability to multi-task, computer skills, and have a friendly personality
- Establishes, maintains and keeps files and records up to date
- Adheres to all safety and health regulations
- Works cooperatively with other administrative departments and cohorts
Nice To Haves
- Associates degree preferred
- Experience a plus, but will train the right candidate
- Develops and maintains interest in and knowledge of departmental details in all areas of HCI’s operation
Responsibilities
- Call coordination intake
- Directing visitors
- Supply requisitions
- Maintaining staff and agent directories
- Inputting new students into company systems (roster, email, social media)
- Creating notifications and distributing them via email
- Maintaining overall office organization, cleanliness
- Greeting clients
- Answering the telephone
- Scheduling and confirming appointments
- Maintaining client records
- Coordinating patient flow
- Handle incoming customer calls and orders
- Manage day-to-day office tasks
- Keeps the front desk and reception areas clean, tidy and inviting
- Keeps staff informed of scheduling problems, issues or concerns
- Follows all procedures and standards as defined by HCI
- Performs other duties as assigned
- Maintains regular and reliable attendance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
