Administrative Secretary, Endoscopy - 32 hours/week, day shift
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area. As an Administrative Secretary for our Endoscopy Center, you will be responsible for scheduling patient appointments and processing billing of patient charges while supporting the department in various clerical functions. You will need to be an enthusiastic team player with great customer service skills, have the ability to multi-task in addition to ability to work well with others. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Beth Israel Lahey Health (BILH) is an integrated health system dedicated to creating healthier communities — one person at a time — through seamless care and ground-breaking science, driven by excellence, innovation and equity. Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 5,900 physicians and 36,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.
Requirements
- enthusiastic team player
- great customer service skills
- ability to multi-task
- ability to work well with others
- High School Degree or GED
- A minimum of 1 year of experience in a high volume customer service related position
Nice To Haves
- ECW and outlook experience helpful but not required.
- Minimum of 3 years secretarial experience preferred
Responsibilities
- scheduling patient appointments
- processing billing of patient charges
- supporting the department in various clerical functions
- phone interactions
- registration
- scheduling
- co-pay collection and billing
- appointment confirmation calls
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
