Administrative Support Assistant - Southampton Middle School

HCPS • Harford, PA

2d • Onsite

About The Position

This class is the first level in the Administrative Support series. Incumbents are responsible for performing basic and routine functions such as providing reception and customer service, receipt and processing of forms/data/records; performing basic bookkeeping; data input; file storage and retention; meeting/event scheduling; and/or producing reports/correspondence. Responsibilities may include providing internal and external customer service by phone or in person; verifying payment; receiving and processing of documents including financial records review; data entry; maintaining records; filing; copying; printing; binding and collating materials; and receiving and distributing mail.

Requirements

• High School Diploma or GED.
• Microsoft Office Suite (Word and Excel) proficiency is required.
• Data entry techniques
• Customer service principles and practices
• Basic mathematical skills, bookkeeping and cashiering
• File management and storage using good organization
• Modern office equipment
• Preparing and maintaining files, records and documents
• Utilizing a computer and relevant software applications
• Handling confidential and sensitive information
• Providing customer services
• Solving routine problems
• Managing time
• Prioritizing work
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Nice To Haves

• One year of office or customer service experience is preferred.

Responsibilities

• Provides internal and external reception and customer service by answering telephone and greeting staff and customers.
• Provides assistance and responds to inquiries.
• As assigned, provides bookkeeping support.
• Receives, prepares and processes routine financial and other documents and maintains financial records.
• Responds to requests for information and provides responses to questions.
• Provides direction regarding departmental procedures and practices.
• Enters data into automated data management systems and reviews input for accuracy.
• Retrieves and reports information as needed and may schedule meetings, interviews, services, and events.
• Receives documents, reviews information for completeness, and prepares information for processing.
• As assigned, may take payments, record transactions, and issue receipts.
• Processes incoming and outgoing mail by receiving, sorting, distributing, and preparing outgoing mail as assigned.
• Organizes, files, and maintains storage of documents.
• As assigned, reviews file storage and purges files according to records retention procedures.
• Tracks, orders, stocks, and distributes supplies as assigned.
• Performs other duties of a similar nature and level as assigned.
• Provides school-based administrative support including but not limited to student, administration, and school records maintenance.
• Creates, composes, edits, prints, and manipulates documents and spreadsheets using appropriate computer programs.
• Creates master copies for duplicating and assembles duplicated materials, as instructed.
• Greets visitors and maintains security by following procedures and issuing visitor badges.
• Operates office equipment including digital duplicators, fax machines, copiers, and printers.

Benefits

• HCPS offers an expansive benefits package including individual and family medical, vision, dental, life insurance, retirement savings, pension, paid time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED