Administrative Support Assistant

KMRG, LLC•Philadelphia, PA

1d•Onsite

About The Position

We are seeking an Administrative Support Assistant to support the U.S. Merit Systems Protection Board (MSPB) at the Northeastern Regional Office in Philadelphia, Pennsylvania. In this role, you will provide administrative support for MSPB operations by managing front desk and telephone coverage, supporting hearing and appeal processing activities, and assisting with day-to-day office functions. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security. Apply today!

Requirements

Knowledge of commonly used concepts, practices, and procedures in the legal field
2-4 years of experience in the administrative field or in a related legal assistant area
Highschool diploma or equivalent required
U.S. citizenship is required as it supports the U.S. federal government

Nice To Haves

Undergraduate degree preferred

Responsibilities

Receive incoming telephone calls/visitors, determine the nature of their business, and refer calls to the appropriate staff
Assist with the receipt and distribution of incoming mail for the agency
Create, tab, and file paper records, indexes, and other documents as needed
Tab and file paper records for quick retrieval
Enter data and type consistently on a personal computer
Use office equipment to conduct daily office work
Operate personal computers, fax machines, and copy machines as needed
Scan documents using office scanners and mail equipment
Communicate with court reporters and external customers to schedule phone conferences and in-person/video hearings
Coordinate in-person hearings and video hearings with external customers
Initiate inquiries regarding case processing for the Administrative Judge
Respond to appeal inquiries on behalf of the Administrative Judge
Address questions from the public, appellants, and representatives at the Supervisory Paralegal Specialist’s direction
Explain general Board procedures for potential, pending, and past appeals