ASA V - HUC

Albany Medical Center • City of Albany, NY

9d

About The Position

The Administrative Support Associate role applies specialized knowledge to provide administrative support for effective operation of office functions within a designated department Full time -40 hours/week Monday to Friday 7am- 3:30pm Assembles/maintains patient records, filing data, and obtaining reports and data necessary for departmental operations. Greet and assist visitors in a courteous manner. Answer phones in a courteous manner. Records/relays messages accurately. Locates key personnel to direct calls and respond to inquiries. Makes appointments, booking rooms as necessary. Prepares and distributes outgoing reports via email and inter-departmental mail. Maintains department reports. Operates office machines, such as photocopier, fax machine, and computer. Orders materials, supplies, forms and services, and completes records and reports. Utilize clinical and patient information systems to support the delivery of patient care. Assist in the implementation of specialized projects. Requires adherence to strict confidentiality guidelines. Requires multi- tasking capabilities

Requirements

• High School Graduate or equivalent plus at least 2 years applicable experience, or Associate of Applied Science (AAS) degree with 1-year applicable experience or combination of some college and 1-year experience
• Working knowledge of computer-based application and strong PC/keyboard skills.
• Strong attention to detail and demonstrated ability to use sound judgment in decision making.
• Excellent organizational skills with demonstrated time management skills.
• Ability to handle high workload volume.
• Excellent customer service skills and ability to communicate effectively both written and verbal.
• Ability to be flexible and demonstrated ability to be adaptable.

Responsibilities

• Assembles/maintains patient records, filing data, and obtaining reports and data necessary for departmental operations.
• Greet and assist visitors in a courteous manner.
• Answer phones in a courteous manner.
• Records/relays messages accurately.
• Locates key personnel to direct calls and respond to inquiries.
• Makes appointments, booking rooms as necessary.
• Prepares and distributes outgoing reports via email and inter-departmental mail.
• Maintains department reports.
• Operates office machines, such as photocopier, fax machine, and computer.
• Orders materials, supplies, forms and services, and completes records and reports.
• Utilize clinical and patient information systems to support the delivery of patient care.
• Assist in the implementation of specialized projects.
• Requires adherence to strict confidentiality guidelines.
• Requires multi- tasking capabilities

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees