ADMINISTRATIVE SUPPORT SPECIALIST

S & K SALES CO•Virginia Beach, VA

About The Position

This is an entry level administrative position that will work directly with multiple marketing/sales team members, assisting with accounts gaining experience in sales, category management, forecasting, and marketing. The role of an administrative support specialist is to streamline sales processes, improve efficiency, and free up business managers to focus on building relationships and closing deals.

Requirements

Good analytical and problem-solving skills
Effective and professional verbal and written communication skills.
Maintains efficient workspace and manages time well. Information is organized and accessible.
Skilled with computers, takes advantage of innovative technology, learns new tools quickly, and uses technology to enhance job performance.
Completes job assignments and projects with minimal supervision. Meets schedules and deadlines.
Establishes and supports effective working relations with employees and others within and outside the organization.
Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity.
The extent to which the employee can be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
Works well with customers to promote a positive image of the company and strives to solve issues raised by customers.
The ability to manage several projects simultaneously to completion is essential.
Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services
Knowledge of administrative and clerical procedures
Knowledge of products, policies, and procedures; OR knowledge of techniques, skills, equipment, procedures, and materials.
Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct.
Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment.
Knowledge of office systems including file retention and records including MS Office 365: Excel, Outlook, and Word
Experience in use of office equipment including phone, fax, and copier.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.

Responsibilities

Supports marketing department by gathering, organizing and preparing information for data entry into the appropriate system databases
Prepare and maintain sales documents and presentations as needed
Provide support to customers or clients by addressing inquiries, resolving issues, and escalating problems to the appropriate sales
Assist the sales team with administrative tasks, so that sales representatives have the information and resources they need to succeed
Provides notification of any pricing errors and works with teams to ensure pricing is corrected in a timely manner
Proofs and corrects data entered against the original source documents for accuracy
Initiates and answer correspondence as needed to support business needs
Coordinate with other departments, such as logistics and finance, to ensure timely order fulfillment and payment processing
Monitor inventory levels, coordinating with relevant departments to ensure stock availability and accuracy
Perform miscellaneous job-related duties, including but not limited to: 1. Product item maintenance in retailer systems, client systems, and S&K systems 2. Collect and report client specific promotional quantities on an item-by-item basis 3. Coordinate distribution of product samples and coupons 4. Coordinate product demonstrations and events 5. Track client trade spending by retailer 6. Analyze and support reporting requirements for clients