Administrator I

State of Maryland • Baltimore County, MD

16h • Onsite

About The Position

Spring Grove Hospital Center is the largest psychiatric hospital operated by the State of Maryland, with 377 beds. We are located in Catonsville, previously named by Money Magazine as one of the best places to live! Convenient to DC. Baltimore and BWI airport, our 180-acre wooded campus feels more like a college setting. Our mission is to provide quality mental health services to patients from across the State. We offer competitive salaries and a comprehensive health benefits package, 11 paid holidays and 6 personal days annually, pension and retirement savings plans, training opportunities, free onsite parking and much more! Join our team and be a part of the change! The Healthcare Training and Systems Specialist is responsible for the daily operations and maintenance of the hospital’s learning management using Google Workspace tools. Their duties include configuring, managing, troubleshooting technical issues, and generating reports. Collaborate with the CRO, DLR Director, Nursing Instructors and subject matter experts to ensure smooth and effective learning experience of hospital staff during onboarding and ongoing education. The Healthcare Training and Systems Specialist is responsible for designing, implementing, and maintaining accessible training materials and workflow tracking systems tailored to the operational needs of a healthcare facility.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of administrative staff or professional work.
• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
• Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Nice To Haves

• Experience in a healthcare support, training, or operations role.
• Experience with Google Workspace (Docs, Sheets, Slides, Forms, Drive, and Calendar).
• Experience with healthcare workflows, terminology, and compliance standards (e.g., HIPAA), familiar with TJC.
• Experience communicating and translating technical concepts for non-technical users, working with cross functional teams including, clinical, administrative, and IT personnel.
• Experience with data visualization tools such as Google Looker Studio (formerly Data Studio), Tableau, or Power BI.
• Experience problem solving, interpreting, and presenting data clearly.

Responsibilities

• daily operations and maintenance of the hospital’s learning management using Google Workspace tools
• configuring, managing, troubleshooting technical issues, and generating reports
• Collaborate with the CRO, DLR Director, Nursing Instructors and subject matter experts to ensure smooth and effective learning experience of hospital staff during onboarding and ongoing education
• designing, implementing, and maintaining accessible training materials and workflow tracking systems tailored to the operational needs of a healthcare facility

Benefits

• competitive salaries
• comprehensive health benefits package
• 11 paid holidays and 6 personal days annually
• pension and retirement savings plans
• training opportunities
• free onsite parking
• Meaningful Work
• Excellent Health Benefits Package, including Medical, Vision, Prescription and Dental
• Flexible Spending Accounts (Reduced Child and Health Care)
• Generous Leave Benefits (6 Personal Days, 12 Regular Holidays, Annual Leave, 15 Sick Days)
• Retirement
• Paid Parental Leave
• Flexible Work Schedules (where applicable)
• Free Mass Transit (Baltimore metro area)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees