Admission Operations and Events Coordinator

Universities of Wisconsin • Stevens Point, WI

2d • $47,000 • Onsite

About The Position

This position has primary responsibility for the day-to-day management of a large portfolio of on-campus recruitment activities, which include college awareness and enrichment visits by diverse audiences, prospective student daily tours, recruiting events, and a series of orientation sessions on the Stevens Point campus. The visits/events need to be designed to realize the vision for on-campus recruitment student experiences, meet specific recruitment objectives, be on budget, and be adjusted based on assessment data. This position manages complex logistics while providing extraordinary customer service to internal and external stakeholders. In addition to events, this position oversees front desk operations. This position is supervised, supported by, and backed up by the Assistant Director of Recruitment. Full position description is available upon request.

Requirements

• Bachelor’s degree
• Excellent multi-tasking, organizational, technology, and problem-solving skills
• Excellent interpersonal and written communication skills
• Exemplary customer service and responsiveness
• Detail oriented
• Ability and willingness to work evenings and weekends as required
• Experience working with diverse audiences with a commitment to creating an inclusive environment
• Strong ability to collaborate

Nice To Haves

• Experience in a college/university admissions office
• Customer Relations Management (CRM) software experience
• Experience operating technology-based platforms
• Excellent public speaking skills

Responsibilities

• Oversee and assist with front desk operations and customer service
• Assist with purchasing for admissions and events.
• Utilize CRM to facilitate visit invites and reservations and send follow-up information to campus visitors
• Responsible for hiring, training, and managing university ambassadors and supervision of other student workers.
• In collaboration with the Associate Director of Recruitment, design the experiences and utilize technology platforms for college awareness/enrichment tours to diverse audiences, daily campus tours, recruitment events, and orientation sessions based on the vision for on-campus recruitment activities, visit/event objectives, and in alignment with assessment data.
• Coordinate logistics to implement visits and events, such as securing facilities, scheduling recruitment staffing, securing university partners and vendors, etc. within budget parameters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level