Admissions and Administrative Specialist
About The Position
This full-time position supports both the James L. West Senior Day Program and James L. West at Home, serving as the first point of contact for prospective clients and families. Responsibilities include: answering inquiries, conducting discovery calls, scheduling day program tours and home care consultations, maintaining client records, supporting admissions, general office operations and front desk reception, scanning and uploading admissions documents, maintaining organized client files, assisting with recruitment support, light office upkeep, and shredding confidential documents.
Requirements
- Knowledge and proficiency of computers, software, and office equipment is required.
- High school diploma or GED
- Driver’s License, personal automobile, and personal auto insurance (some driving is required for the position.)
- Read, write, speak, and comprehend English
- Pass criminal background check and other pre-employment requirements
Nice To Haves
- Software/Application knowledge of the following is preferred: Microsoft Office 365 Paycom WellSky StoriiCare WelcomeHome
- Love working with older adults!
- Excellent customer service and communication abilities!
- Strong organizational skills!
- Sales-oriented and consultative with clients and families!
- Professional, detail oriented, and compassionate
Responsibilities
- answering inquiries
- conducting discovery calls
- scheduling day program tours and home care consultations
- maintaining client records
- supporting admissions
- general office operations and front desk reception
- scanning and uploading admissions documents
- maintaining organized client files
- assisting with recruitment support
- light office upkeep
- shredding confidential documents
Benefits
- Full time employees have access to medical, dental, vision, life insurance, LTD, and other supplemental insurance programs/policies.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
