Key Responsibilities : · Welcome and assist new patients and individuals accompanying patients, ensuring a safe and friendly environment. · Perform various clerical duties such as managing paperwork, data entry, communicating with insurance companies, and handling phone calls. · Complete necessary paperwork for patient admission, explaining forms to patients, notifying clinical lead of arrivals, and escorting patients to the appropriate location. · Ensure efficient and accurate completion of admission process, distributing paperwork to notify staff of patient arrivals or transfers. · Receive and process patient information, schedule appointments, and maintain proper documentation. · Maintain a positive, empathetic, and professional attitude towards patients and their families. · Address and resolve patient complaints promptly, with a focus on patient safety. · Prioritize patient safety and provide excellent customer service. · Create a supportive and structured environment to ensure patient well-being. · Conduct safety checks and provide supervision as required. · Document clinical information accurately in medical records and registration systems. · Assist in maintaining a safe, clean, and comfortable environment for patients, families, and staff. · Regularly interact with patients, observe behaviors, and report significant observations to admissions staff. · Take and document vital signs, height, and weight of patients. · Engage patients in activities and interactions that support treatment goals. · Assist with contraband searches and inventory belongings when necessary. · Complete and maintain required documentation. · Assist with incident follow-up and paperwork within the facility. · Provide transportation for patients or coordinate with appropriate staff members. · Recognize and prioritize patient safety above all else. Pay Range: · $18.00 - $23.00 We are looking for an individual who possesses excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are dedicated to providing exceptional service, ensuring patient safety, and contributing to a positive patient experience, we encourage you to apply.
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Job Type
Full-time
Career Level
Entry Level