Admissions Associate
About The Position
Natural Bridge Caverns is looking for full and part-time team members in our sales department. Our Admissions team members, or sales agents, are typically our guests first contact with Natural Bridge Caverns. They provide our guests or groups with information, reservations and admission tickets. Applicants should be ready to smile and provide a positive and fun experience for our guests. Sales agents are responsible for having in-depth product knowledge of all our attractions, answering phones in a professional manner, providing guest assistance and operating the Point of Sale system. Sales agents must have excellent cash handling, problem solving and general housekeeping skills. Sales agents should also be able to perform first aid when needed and have patience in dealing with stressful situations. All training is done in-house, so experience in the tourism or hospitality industry is not required. Training can be done within the first week of employment and will be a mixture of hands-on approaches and one-on-one training.
Responsibilities
- Provide guests or groups with information, reservations and admission tickets
- Provide a positive and fun experience for guests
- Have in-depth product knowledge of all attractions
- Answer phones in a professional manner
- Provide guest assistance
- Operate the Point of Sale system
- Perform first aid when needed
- Cash handling
- Problem solving
- General housekeeping
Benefits
- 80% Paid Health Insurance for employees (Full Time Employees Only)
- $20,000 Paid Life Insurance for employees (Full Time Employees Only)
- Health and Supplemental Benefits available (Full Time Employees Only)
- 401K and 401Roth Retirement Match up to 4%
- Up to 35 Paid Time Off Days Annually Vacation, Sick Leave, Floating Holidays
- Paid Volunteer Time Off (Full Time Employees Only)
- Paid Jury Duty (Full Time Employees Only)
- Paid Bereavement (Full Time Employees Only)
- Flexible schedules
- Tuition Reimbursement up to $5250 annually
- Free Admission for you and your immediate family
- Free or Discounted Admission to other NCA Caves and the Wildlife Ranch
- Employee Discounts for Retail and Food & Beverage Items
- Employee Referral Bonuses
- Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
