Admissions Attendant - OMNIA Nightclub Las Vegas

Tao Group Hospitality•Las Vegas, NV

14h

About The Position

The Admissions position must ensure friendly, efficient, accurate and complete service to all guests while maintaining a positive, upbeat attitude and a professional appearance. The position consists of receiving and disbursing money at venues. Responsible for using a POS system and processing payments through credit card, debit card, and cash transactions. Work coat check area upon managements request.

Requirements

Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
18+ years of age
Ability to write and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 50 lbs.
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Nice To Haves

High School Diploma Required or equivalent / Bachelor’s Degree with an emphasis in hospitality and/or equivalent combination of education and experience in a related field

Responsibilities

Receive all guests with a warm sincere welcome in a timely manner
Respond to guest inquiries and requests in a courteous and polite manner
Provide information to guests regarding our venues, menus and pricing
Anticipate guest needs
Maintain accurate count of all assigned monies
Prepare guest checks through POS terminal functions
Process guest payment by cash, credit card, venue comps and all other appropriate tender types
Verify by checking guest Identification when using credit card and/ or debit card
Collect required signatures from guests
Obtain and return issued bank each day, count the bank and ensure its balances
Sign all cash out slips legibly
Stock Admission station with proper supplies
Responsible for following proper check out procedures
Keep working area clean and free of debris throughout shift
Keep are organized and well stocked
Ensure nightly/ weekly and opening/ running/ closing duties are completed
Ability to multi-task
Assist all other team members as needed
Create and maintain a sense of urgency
Appear in uniform for all shifts and promotional activities at scheduled time
Inform management of any complaint, comments or incident. Refers all unusual requests to Manager for proper handling
Publicity / promotional activities: Pose for pictures as requested by management. Participate and appear in marketing, publicity or media materials when requested
Ability to create and maintain service rapport through the company corporate philosophy
Adhere to all company Standard Operating Procedures and Service Sequence Standards
Recognize and cultivate regular guests and repeat business
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Hangs and organizes coats and other guest belongings within the designated order system
Records and maintains guests checked-in belongings through a ticketing system
Responsible for control of coat check tickets and proper care and custody of guest garments
Returns personal belongings to guests in an orderly and efficient manner