Admissions Operations Specialist

Lyon CollegeBatesville, AR
1d$32,000 - $35,000Onsite

About The Position

The Admissions Operations Specialist plays a critical role in supporting the admissions process through accurate data management, document processing, and applicant services. This position ensures the smooth operation of admissions systems and provides high-quality customer service to prospective students, families, and internal stakeholders. The ideal candidate is detail-oriented, organized, and able to work independently while supporting a collaborative admissions team.

Requirements

  • Bachelor’s degree preferred
  • Strong attention to detail and accuracy
  • Proficiency with Google Suite (Docs, Sheets, Drive, Gmail, etc.)
  • Excellent verbal and written communication skills
  • Ability to work independently, manage multiple priorities, and meet deadlines

Nice To Haves

  • Experience working in an admissions, enrollment, or higher education environment
  • Familiarity with student information systems or admissions software
  • Strong organizational and customer service skills.

Responsibilities

  • Perform a wide range of admissions systems and operations tasks, including data entry, document processing and scanning, records updates, quality assurance, and digital file management
  • Process all incoming applications and associated materials, including transcripts, test scores, and supporting documents
  • Adhere to established policies, procedures, and guidelines to ensure accurate, timely, and efficient service
  • Provide responsive and professional customer service to applicants, prospective students, families, callers, email inquiries, visitors, and colleagues
  • Manage event registrations and related communications for admissions events
  • Serve as back-up coverage for the Admissions Office front desk, including answering phones and assisting prospective students and families
  • Perform other duties as assigned in support of admissions operations
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