Admissions Representative

TEKsystems•Englewood, CO

1d•$21 - $21•Hybrid

About The Position

We are seeking a detail‑oriented and customer‑focused Admissions Representative to support inbound patient intake for a national healthcare organization. In this role, you will assist infusion patients by coordinating appointments, facilitating placement, and ensuring a smooth, positive intake experience. This is an excellent opportunity for candidates with healthcare administrative experience who want to grow within a supportive, advancement‑focused company.

Requirements

Must‑Have Healthcare Background (6+ months in an administrative capacity):
Examples include:
Front Desk, Scheduler, Medical Receptionist
Patient Access Rep / Intake Coordinator
Healthcare Customer Service Rep
Insurance Verification, Prior Authorization, Referral Coordinator
Admission Clerk
Medical Scheduler
Insurance verification and prior authorization experience
Strong healthcare customer service experience
Proficiency with EMR/EHR systems (EPIC a plus)
Data entry speed of 25–40 KSPM
Intermediate skills in Microsoft Word & Outlook
Basic skills in Excel & Access
Strong tenure and stability in recent roles
High school diploma or GED

Nice To Haves

Medicaid / Medicare knowledge
Prior authorizations
Call center experience
Healthcare CSR Background

Responsibilities

Professionally respond to all inbound calls, emails, and faxed referrals related to patient treatment options and appointment needs.
Initiate outbound calls to hospitals and provider offices to complete placement requests.
Partner with field operations teams to support relationship‑building with providers, hospitals, and care managers.
Meet and maintain call quality standards and performance metrics.
Build strong relationships with hospitals, discharge planners, case managers, and internal teams.
Support placement coordination using established tools and processes.
Facilitate scheduling for dialysis and infusion services while delivering excellent customer service.