Under the supervision of the Department Manager, coordinates the smooth intake of all admissions. Maintains communication with referral source, external case managers and insurance companies, and assists with the coordination of services. Essential Functions Ensures completion of all necessary processes to facilitate patient intake. Serves as a liaison/contact person between acute care hospitals, the community, and facility programs. Notifies physicians and/or program directors, as appropriate, regarding referrals and potential admissions. Responds to all inquiries and identifies alternate community resources to address presenting needs when facility is unable to meet the need. Assures medical orders from appropriate source are complete, arranges for medical equipment, pharmacy, and supplies prior to new admissions as appropriate. Manages ongoing contact with payer as necessary, and obtains continued stay approvals with the business office. Manages the documentation of communication and shares this with the team. Assures that facility is ready to meet the patient’s needs through coordinating arrangements for care plans among hospital staff, the physician, the patient, the family, other community resources, and staff. Prompts team to arrange for training of staff regarding unfamiliar procedures or problems pertaining to the patient’s care, coordinates visits of staff to the hospital for patient conferences, and communicates information regarding a patient to staff.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree